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TERMS AND CONDITIONS
Your use of the shop.zydoamerica.com web site constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice.
Copyright and Trademark
All contents are protected by U.S. and international copyright, © 2006 ZYDO S.R.L. All rights reserved. All software and other technology components of this Web site are protected by U.S. and international copyright. Italian Jewelry of America Inc. reserves all of its rights with regard to ZYDO S.R.L. trademarks or service marks appearing herein. This site may also contain trade names and trademarks of other companies that are the property of their respective owners. Italian Jewelry of America Inc. shall retain the copyright for any and all published objects or articles that have been placed on the website. The duplication or use of such graphics, audio files, video sequences and texts in other electronic or print publications is not permitted without Italian Jewelry of America Inc. expressed written approval.
This site and its contents are provided solely for personal, noncommercial use and for no other purpose. Any downloading or copying of the materials herein is permitted for such personal, noncommercial use only. No right, title or interest in such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part.
USE BY INDIVIDUALS UNDER 18 YEARS OF AGE IS PROHIBITED. We require that the use of our web site and all purchases be made by individuals 18 years of age or older. EACH TIME YOU PURCHASE A PRODUCT FROM US, YOU REPRESENT AND WARRANT TO US THAT YOU ARE AN INDIVIDUAL 18 YEARS OF AGE OR OLDER.
All content on this web site is correct to the best of our knowledge at the time of posting. ZYDO S.R.L. and/or Italian Jewelry of America Inc. assume no liability for the correctness or completeness of the information provided. All content is subject to change without notice and is non-binding. Italian Jewelry of America Inc. reserves the right to modify, supplement or delete any and all contents of the web site at its discretion.
We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.
We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on this site are in U.S. dollars.
We are committed to providing our customers with a secure shopping environment. We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your credit card information is protected, including the latest in security technology. When you place an order through our shopping basket, your personal information is protected by Secure Socket Layer (SSL) encryption technology, the industry standard security protocol for encoding sensitive information. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, the SSL transmission is indecipherable.
This technology, together with our other security measures, protects your personal information. We constantly monitor and adopt, as appropriate, new technological improvements designed to protect and ensure the accuracy and security of customer information.
We accept payment through the following methods: PayPal, credit card, and bank transfer.
We use PayPal’s Shopping Cart software to process orders and payments. You can pay for your purchases with your credit card or through your own PayPal account. PayPal encrypts all sensitive information, such as your credit card number, with secure socket-layer (SSL) technology. This technology is the encryption method of choice for reputable, secure online vendors, and it will keep your information safe.
shop.zydoamerica.com reserves the right to modify its security policy at any time, with or without notice.
If you have any questions about your online privacy while shopping with us, please contact us at firstname.lastname@example.org
shop.zydoamerica.com has a large collection in our warehouse. As such, most of what you see on the site is in stock and will ship within 4 days of a completed transaction. We will notify you that your package has left either by email or by phone.
That being said, a lot of the time, due to a high volume of orders or due to the item being on backorder, we simply cannot get the item out in that time frame. If this is the case, we will get in touch with you in a timely manner and sort out either a reasonable time frame for you to receive your order or find something else that suits your tastes. If you have already paid but the item is not in stock, we will be happy to refund your money or place an order for that item for you. We are not in the business of holding your money hostage and the transaction will be refunded in the same manner it was applied.
It is also important to keep in mind that Italian Jewelry of America Inc and/or ZYDO S.R.L. sell across multiple platforms such as the website, to dealers, to retailers, at trade shows and we often have pieces out on memos to different stores around the world. As such, it is always possible, however highly unlikely, that slight shipping delays can occur. If you are ever concerned about the stocking status of a particular piece, simply contacting us will clear up any questions you might have.
Our Return/Refund Policy
As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment. If for any reason you are not satisfied with your purchase, you may return it within 10 days from the day the jewelry arrived in the address provided. Everything we sell is authentic and new. We are serious about our products and have no reason to hide behind ridiculous restocking and return fees. The only thing you will have to pay for is return shipping.
All jewelry must be in original condition (unworn and unaltered) and accompanied by the original packaging, instructions and warranty documents. Resizing of rings, bracelets, and necklaces done by the customer voids the return policy.
All returns must have a Return Authorization (RA) number. As such, to get an RA number, you’ll need to get in touch with us prior to shipping it back. This number must be displayed on the outside of your box and will expedite the process.
RETURNS WILL BE CREDITED IN FULL.
Credit will be issued in the same form that your payment was made. We cannot refund you cash for a purchase you made with a credit card.
We expect the same level of security and shipping when you are getting the package back to us. All returns must be shipped with a traceable courier such as UPS or USPS. Do not ship via FedEx, as FedEx does not insure jewelry valued above $500. Return shipment must be pre-paid and fully insured for the amount you expect credit. Collect shipping will be refused. In case of a loss or damage, customer is liable.
If your purchase was a special order, you are not subject to the standard return policy. Due to their specialized nature, these items usually cannot be returned. If your item is a special order item, we will notify you at the time of purchase. This mostly applies to jewelry that is not in stock and has to be ordered.
Your packing slip must accompany your return.
All returns are subject to inspection by our Quality Assurance team before a refund is processed.
shop.zydoamerica.com is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.
Links to Other Sites
Italian Jewelry of America Inc. makes no representations or warranties about any other web site you may access through this web site. If there is a link to another web site, such link does not constitute an endorsement of that site or the products or services contained therein and is provided solely as a convenience to you.
Any message you send to us via email, postcard, letter, voice mail or other transmission relating to your use of this site shall be and remain Italian Jewelry of America Inc. property, and Italian Jewelry of America Inc shall not be limited in any way in its use, promotional, commercial or otherwise. However, we will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.
Our customers are given the opportunity to opt-out of having their information used for purposes not directly related to their transaction at the point where we ask for the information. Customers who no longer wish to receive communications may opt-out.
Italian Jewelry of America Inc., in conjunction with its third party service providers, operates this web site.
Unless specifically noted, this site, its content or the information available on or through it is provided on an “as is” basis without warranties of any kind, either express or implied, including warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge that you use this site at your own risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site, and that Italian Jewelry of America Inc. and its affiliates shall not be liable for any damages special, indirect or consequential of any kind related to your use of this site. Warranties and return rights concerning such products are governed by terms provided in this site and by applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ITALIAN JEWELRY OF AMERICA INC. AND/OR ZYDO S.R.L. AND/OR OUR OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, MANAGERS, REPRESENTATIVES, AGENTS, ATTORNEYS, AFFILIATES, EMPLOYEES, CONTRACTORS, SUCCESSORS OR ASSIGNS (COLLECTIVELY, COMPANY PARTIES) BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA OR INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF YOUR USE OF OUR WEBSITE OR YOUR PURCHASE OF ANY ITEM FROM US, EVEN IF COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, THE ENTIRE LIABILITY OF COMPANY PARTIES ARISING FROM: (I) ANY DISPUTE BETWEEN YOU AND COMPANY PARTIES REGARDING THE PURCHASE OF AN ITEM SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU TO COMPANY FOR THE JEWELRY OR ITEM WHICH IS THE SUBJECT OF THE LOSS OR DISPUTE; AND (II) ANY OTHER MATTERS (INCLUDING, BUT NOT LIMITED TO, ERRORS, OMISSIONS, BREACHES OF POLICIES, TERMS AND CONDITIONS, ETC.) SHALL BE LIMITED TO ONE THOUSAND DOLLARS (US$1,000.000). THIS LIMITATION OF LIABILITY APPLIES WHETHER CLAIMS ARE BROUGHT UNDER THE LEGAL THEORIES OF BREACH OF CONTRACT, NEGLIGENCE OR OTHER TORTS, STRICT PRODUCT LIABILITY OR OTHERWISE.
You agree to defend, indemnify, and hold Company Parties harmless from any and all costs, expenses and losses (including reasonable attorney fees, court costs and travel expenses) incurred as a result of your violation or breach of any of our Policies, Terms and Conditions or other agreements in respect to your use of our web site or purchase any items from us.
Entire Agreement; Headings
These Terms and Conditions, our Policies and our written agreements, contracts or documents regarding your purchase of any item from us, shall constitute the entire agreement between you and us with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements or discussions. The section headings used herein are for convenience only and shall not be given substantive effect. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of any such right or provision in that or any other instance.
If any provision of these Terms and Conditions are held invalid, the remainder of these Terms and Conditions shall continue in full force and effect. If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions, and the unlawful, void or unenforceable provision shall be reformed to be lawful, valid and enforceable to the maximum extent permitted by law.
You acknowledge that any breach of your obligations under these Terms and Conditions may cause irreparable harm to us for which there is no adequate remedy at law, and as a result, we, in our sole discretion, and in addition to any other remedies available to us, may bring an action or actions for injunctive relief, specific performance or both, and have entered a temporary restraining order, preliminary or permanent injunction, or order compelling specific performance.
Choice of Law
If any disputes arise between us regarding your use of this web site, such disputes shall be resolved according to the laws of the State of New York. You hereby irrevocably consent to the exclusive venue and jurisdiction of such New York courts, and agree to accept service of process by mail, and hereby waive any jurisdictional or venue defenses available to you, including, but not limited to, inconvenient forum.
Your confidence in the shop.zydoamerica.com shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in this policy, please contact us and we will do our best to answer your questions and put your mind at ease.